
Problem Possible cause Solution
The temperature in the ap‐
pliance is too high.
Refer to "High temperature
alarm".
The door is left open. Close the door. Refer to "Door
open alarm"
The temperature in the ap‐
pliance is too high.
Contact a qualified electrician
or contact the nearest Author‐
ised Service Centre.
A or symbol is shown
instead of numbers on the
Temperature Display.
Temperature sensor prob‐
lem.
Contact the nearest Author‐
ised Service Centre (the cool‐
ing system will continue to
keep food products cold, but
temperature adjustment will
not be possible).
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation".
Many food products were
put in at the same time.
Wait some hours and then
check the temperature again.
The room temperature is
too high.
Refer to climate class chart on
the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool to
room temperature before stor‐
ing.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The "FastFreeze or
"Shopping is switched on.
Refer to "FastFreeze function"
or "Shopping function".
The compressor does not
start immediately after
pressing the "FastFreeze or
"Shopping, or after changing
the temperature.
This is normal, no error
has occurred.
The compressor starts after a
period of time.
Water flows inside the refrig‐
erator.
Food products prevent the
water to flow into the wa‐
ter collector.
Make sure that food products
do not touch the rear plate.
The water outlet is clog‐
ged.
Clean the water outlet.
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